Help & support
How can we help you today?
Toronto Pearson Limo dispatch is staffed 24 hours a day, 7 days a week. Call, WhatsApp or email — we'll get you moving.
Booking assistance
Need help completing a reservation? Our dispatchers can quote and book your ride over the phone in under two minutes.
Airport pickup instructions
Land at Toronto Pearson (YYZ), collect your luggage, and step outside to the arrivals curb. Your chauffeur will call and text on arrival. Meet-and-greet available on request.
Find my chauffeur
Look for a professionally dressed chauffeur beside a black executive vehicle. If you can't spot them, call dispatch and we'll connect you instantly.
Modify a reservation
Changes to pickup time, address, flight number or vehicle are handled by phone, WhatsApp or email — 24 hours a day.
Cancellation policy
See our Terms & Conditions for cancellation windows by vehicle type. Airport transfers can typically be cancelled free of charge with 4+ hours' notice.
Lost property
Left something in the vehicle? Email or WhatsApp us with your ride date and pickup time — we'll retrieve and return it as quickly as possible.
Frequently asked questions
Visit our FAQ page for detailed answers on flight monitoring, wait time, tolls, meet-and-greet, and payment.
Book online
Reserve your Toronto Pearson chauffeur
Flat rates. Flight monitoring. Meet & greet available. Confirmed by a real dispatcher, 24 hours a day.
- Luxury black vehicles with black interiors — no surprises.
- Licensed, insured, and professionally vetted chauffeurs.
- Free 60-minute wait time on all airport arrivals.